State Street Clay Privacy Statement

STATE STREET CLAY Privacy Policy Effective Date: July 19, 2026

1. INTRODUCTION

State Street Clay, a doing-business-as (DBA) name of The Studio at Marblehead Stable LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.statestreetclay.com, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information You Provide:

• Name
• Email address
• Phone number
• Mailing address
• Billing and payment information
• Class and workshop registration details

Automatically Collected Information:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring URLs
• Data collected via cookies and analytics tools

Communications Data:

• Messages submitted through contact forms or email

SMS/Text Opt-In Data:

• Phone number and records of your consent to receive text messages

1. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To register and manage your class or workshop enrollment
• To process payments and billing
• To communicate with you regarding orders, bookings, and account matters
• To send promotional offers, newsletters, and event announcements (with your consent)
• To send SMS/text message communications (with your consent)
• To improve our website and user experience
• To comply with applicable legal obligations
• To prevent fraud and maintain the security of our services

1. SMS COMMUNICATIONS AND A2P 10DLC COMPLIANCE

State Street Clay operates an SMS messaging program that is fully compliant with A2P 10DLC regulations and the Telephone Consumer Protection Act (TCPA).

Types of SMS Messages We Send:

• Class reminders and scheduling updates
• Booking confirmations
• Promotional offers and discounts
• Event announcements
• General studio updates and news

Message Frequency: Message frequency varies. You may receive up to 4 to 6 messages per month depending on your preferences and activity.

Carrier Rates: Message and data rates may apply. Please check with your wireless carrier if you are unsure about your messaging plan.

Data Sharing: Phone numbers collected for SMS communications are never sold, shared, or disclosed to third parties for their own marketing purposes.

Consent Is Not a Condition of Purchase: Consent to receive SMS messages is not a condition of purchasing any product or service from State Street Clay.

Campaign Registration: State Street Clay's SMS messaging campaigns are registered with The Campaign Registry (TCR) as required by major U.S. wireless carriers.

1. SMS OPT-IN PROCEDURES

You may opt in to receive SMS messages from State Street Clay in any of the following ways:

• By completing an opt-in form on our website
• By signing up at the studio in person
• By texting a designated keyword to our SMS number

At the time of opt-in, the following information will be clearly disclosed:

• The business name (State Street Clay)
• A description of the SMS program
• Estimated message frequency
• The disclosure: "Msg & data rates may apply"
• A link to this Privacy Policy and our Terms of Service
• Instructions for opting out

After opting in, you will receive a one-time confirmation text message. Consent is collected through a single opt-in process. Affirmative action is required to subscribe — we do not use pre-checked boxes or implied consent.

We maintain records of your consent, including the timestamp, IP address, disclosure text version presented, and your phone number.

1. SMS OPT-OUT PROCEDURES

You may opt out of SMS communications at any time by replying any of the following keywords to any text message from us:

STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT

Opt-out requests are processed immediately. You will receive one final confirmation message acknowledging your opt-out. After opting out, no further marketing SMS messages will be sent to your number.

You may also opt out by:

• Emailing us at hello@statestreetclay.com
• Calling or visiting the studio

To receive help or contact information, reply HELP to any of our text messages.

To re-subscribe, text START to our SMS number or contact the studio directly.

Opt-out records are retained for a minimum of 4 years in accordance with TCPA statute of limitations guidelines.

1. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience.

Types of Cookies We Use:

• Essential/Functional Cookies: Required for the website to operate properly
• Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant promotional content

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. Our website may not respond to Do Not Track (DNT) signals sent by your browser.

1. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties.

We may share your information in the following limited circumstances:

• With third-party service providers (such as payment processors, email platforms, SMS platforms, and analytics providers) who assist us in operating our business, under confidentiality agreements
• When required by law, court order, or legal process
• In connection with a merger, acquisition, or sale of business assets
• To protect the rights, safety, and property of State Street Clay, our users, or the public

We do not share SMS opt-in data or phone numbers with third parties for their own marketing purposes.

1. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Class and booking records are retained for a minimum of 3 years
• Payment and billing records are retained for a minimum of 7 years in accordance with accounting and legal requirements
• SMS consent and opt-out records are retained for a minimum of 4 years

You may request deletion of your personal information at any time, subject to our legal retention obligations. See Section 12 for how to submit a request.

1. DATA SECURITY

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted to and from our website
• Secure servers and access controls
• Limited access to personal data on a need-to-know basis

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. You transmit data to us at your own risk. We will notify you of any data breach as required by applicable law.

We encourage you to protect your account credentials and to contact us immediately if you suspect unauthorized access to your information.

1. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us at hello@statestreetclay.com and we will promptly delete it.

1. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal obligations
• The right to withdraw consent for marketing communications at any time
• The right to opt out of SMS messages at any time (see Section 6)
• The right to lodge a complaint with an applicable data protection authority

To exercise any of these rights, please contact us at hello@statestreetclay.com.

1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. State Street Clay is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

1. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy. For material changes, we may notify you via email or SMS (if you are subscribed).

1. CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy, please contact us:

State Street Clay (A DBA of The Studio at Marblehead Stable LLC) Website: www.statestreetclay.com Email: rachel@statestreetclay.com 

Mailing Address: 125 E State St Burlington WI 53105

This policy was last updated on July 19, 2026.